LYNPAY Solutions is committed to protecting your privacy. Our Privacy policy explains how we collect, use and protect information about you. By taking any of the actions listed in that section, you agree that we may collect and use your information in the ways described in this privacy policy.

How we collect information

We will collect information from you if you:

Register to use our any of our platforms; this will include your name, address, email address and telephone number. We may ask you to provide additional information about your business and preferences on a voluntary basis;
Place an order for products or services on our platforms, this will include your name (including business name), address, contact details (including telephone number and email address) and your payment details;
Complete online forms (including callback requests), take part in surveys, write posts on any message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications, or participate in any other interactive areas that appear on our platforms or which we offer to you from time to time
Provide your contact details to us when registering to use or accessing any product or service we provide (including any Apps we may offer);
Contact us offline for example by telephone, fax, email or post;
Visits or browse our website, this will include information about your website visits or use of our products or services using cookies or similar technologies (as described in the section below).

What we use your information for:

We will use your personal information to provide any information on services that you have requested or any products that you have ordered. We may also contact you for feedback on your use of our products, services or our website.

We may use your personal data for internal purposes such as auditing, data analysis, and research to improve “LYNPAY” products, services, website, and customer communications.

If you enter into a prize draw or competition, we may use the information you provide to administer those programmes.

We may also use your information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important and sometimes critical, you may not opt out of receiving these communications.

Marketing:

From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. We may also share your information with our group companies, business partners, and other carefully selected third parties so that they (or we) can contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post or email.

You have the right at any time to stop us from contacting you for marketing purposes. If you wish not to be contacted by us and/or our 3rd parties’ partners, you can send us an email with your request to [email protected]

Sharing your information

We may share your information with:

Our suppliers, business partners, and group companies from time to time so they can provide you with any information, products or services that you have requested. We may also share your information with our business partners for marketing purposes as described in paragraph 3 below.
with third party businesses with whom we are collaborating to provide a service to you so that this service can be provided.

For example, if you apply for “LYNPAY” Services we will share relevant information about you to our account service provider. That third party may also wish to use your information for other purposes and that third party should inform you of those purposes. We, therefore, encourage you to read any third party´s privacy policies.
third parties which supply services to us or which process information on our behalf (for example, payment providers and website hosts where relevant). These third parties may have incidental access to your information, but we will ensure that they keep your information secure and do not use it for their own purposes.
another organization if we sell or buy (or negotiate to sell or buy) any business or assets.
another organization to whom we transfer our agreement with you.
With our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.
We may pass collective information about the use of our website or our products or services to third parties but this will not include information that can be used to identify you.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Cookies and Traffic Data

Cookies are small text files which are transferred from our website, product or service and stored on your computer’s hard drive. They are widely used in order to help websites work, or work more efficiently, as well as to provide general usage information to the owners of the site. We’re currently looking into making further improvements to our privacy policy and how cookies are managed on our website, so please check back here for updates.

There are different types of cookies

Session Cookies – We use session cookies on our websites and in some of our products or services to identify and track users. Our session cookies may contain your customer account number, company name, and email address. These session cookies are deleted when you close your browser or leave your session in the product or service.

Persistent Cookies – Persistent cookies enable our website, product or service to “remember who you are” and to remember your preferences on our website. Persistent cookies will stay on your computer or device after you close your browser or leave your session in the product or service.

Web analytics and similar services – Our website uses web analytics services. Web analytics cookies allow us to recognize and count the number of visitors and see how they move around the website, product or service. This helps us make our service to you better.

We also use cookies and similar software known as web beacons or pixels to count users who have visited our website after clicking through from one of our advertisements on another website or in emails. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

We keep a record of traffic data which is logged automatically by our server, such as your Internet Protocol (IP) address, the website that you visited before ours, the website you visit after leaving our site. We also collect some site, product and service statistics such as access rates, page hits, and page views. We are not able to identify any individual from traffic data or site statistics.

How to disable cookies

Most web browsers allow some control to restrict or block cookies if you wish, however, if you disable cookies you may find this affects your ability to use certain parts of our website, products or services. For more information about cookies and instructions on how to adjust your browser settings, see https://www.aboutcookies.org/

Your information

If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. If you would like to update your records or see a copy of the information that we hold about you, you can contact us at or by email at [email protected]

Changes to our privacy policy

We may change our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit the website.

Security and storage of information

We will keep your information secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage.

Some communications sent over the internet, such as email, may not be secured unless they are encrypted. Although we do our best to monitor and improve how we protect your personal data, we cannot guarantee the security of your data which is transmitted to our website or other products and services via an internet or similar connection and any transmission of data to our site is at your own risk. We do however use secure connections in our pages that will require users to disclose sensitive information such as personal particulars or any pages pertaining to financial and payment matters.

If we have given you (or you have chosen) a password to access certain areas of our website, product or service please keep this password safe – we will not share this password with anyone.

Other Sites

If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.

LYNPAY WALLET

1. INTRODUCTION

1.1The Wallet Services are provided to you by Lynpay solutions (Singapore) Pte Ltd (UEN: 201834698C), a company incorporated in Singapore (“LYNPAY

1.2These terms and conditions (“IntegratedWallet Terms”) and the LYNPAY Application Terms (where applicable) will apply to your use of the Wallet Services. Please read these Wallet Terms carefully before you start using these services.

1.3All capitalised terms in these IntegratedWallet Terms will have the same meaning ascribed to them in the LYNPAY Application Terms, unless indicated otherwise.

2. DEFINITIONS

2.1“Applicable Law”
means any Singapore or foreign law, rule, statute, subordinate legislation, regulation, by-law, order, ordinance, protocol, code, guideline, treaty, policy, notice, direction or judicial, arbitral, administrative, ministerial or departmental judgment, award, decree, treaty, directive, or other requirement or guideline published or in force at any time which applies to or is otherwise intended to govern or regulate any person (including all parties to these IntegratedWallet Terms), property, transaction, activity, event or other matter, including any rule, order, judgment, directive or other requirement or guideline issued by any governmental or regulatory authority;

2.2 “Chargeback”
means a dispute filed by the User and/or LYNPAY relating to a Transaction
shall have the meaning ascribed to the term in Clause 5.1(d);

2.3 “Fees”
means all fees imposed by us in relation to the use of the IntegratedWallet;

2.4 “Force Majeure Event”
means an event or failure which is beyond our reasonable control including (i) acts of God, nature, court or government; (ii) failure or interruption in public or private telecommunication networks, communication channels or information systems; (iii) acts or omissions of acts of a party for whom we are not responsible; (iv) delay, failure or interruption in, or unavailability of, third party services and sites; (v) strikes, lockouts, labour disputes, wars, terrorist acts and riots; (vi) viruses, malwares, other malicious computer codes or the hacking of any part of the IntegratedWallet Services;

2.5 “include/including”
means to include without limitation;

2.6 “Instructions”
means all information, instructions, communications, orders or messages (including those relating to payments, transfers or other transactions) referable to you;

2.7 “LYNPAY”
means Lynpay solutions (Singapore) Pte Ltd, a company incorporated in the Republic of Singapore and having its registered office at 81 Ubi Ave 4, UB.One, #11-22 Singapore 408830 and its successor-in-title. References in these Integrated Wallet Terms to “we”, ‘us” and “our” shall be read as references to LYNPAY;

2.8 “ LYNPAY Application Terms”
means the terms and conditions governing your use of the LYNPAY Application;

2.9 “Participating Merchants”
means merchants acquired by NETS or merchants acquired by UPI, whether in Singapore or overseas;

2.9 a “Personal Data”
means data, whether true or not, about an individual who can be identified:
(a) from that data, or
(b) from that data and other information to which the organisation has or is likely to have access;

2.9 b “IntegratedWallet”
means the stored value account held by LYNPAY which allows a User to store fiat or custodian digital assets account with LYNPAY WALLET, the balance of which will subsequently be used to settle the User”s Transactions;

2.9 b “IntegratedWallet Balance”
shall have the meaning ascribed to the term in Clause 6.1;

2.9 c “Integrated Wallet Services”
refers to the services described at Clause 3.1;

2.9 d “Integrated Wallet Terms”
means these terms and conditions;

2.9 e “Integrated Wallet Transactions”